Sheridan’s recently released FRESH ES/CTS Newsletter for Q1 2016 features FAQs with Chief Glenn Kaplan, M.D. about our teleradiology solutions. FRESH ES stands for Final Reads Electronically from Sheridan Healthcare Eco-System. This technology platform allows radiologists to view cases from multiple hospitals across the country, including relevant prior studies, and render a preliminary or final interpretation. The latest version enables radiologists to stream images rather than downloading the full DICOM data set. Among its many benefits, FRESH ES integrates the workflow between hospital-based radiologists and referring physicians, greatly increases efficiency, and enables significantly improved diagnostic accuracy and patient care.
CTS, which stands for Comprehensive Teleradiology Solutions, is led by practice director Richard B. Sanders, DHA, MPH, FACHE. It oversees Sheridan’s teleradiology physician and support teams and deploys and maintains the FRESH ES platform.
The newsletter also presents highlights of FRESH ES/CTS achievements in 2015, including significant improvements in physician productivity and expanded services. Last year CTS read roughly 400,000 cases and 240,000 wRVU, with an impressive average turn-around time of only 14 minutes. Its call center was 100 percent staffed during hours of reading.
To better serve internal customers, CTS increased coverage for evenings, medical leave, plain films and onsite locums and facilitated PRN IR coverage. To better meet external customer needs, CTS also provided ER plain film services for 10 new facilities, added pediatric sub-specialization for two medical centers, expanded to cover three new facilities and three freestanding emergency rooms, and secured three facility trauma designations.
Sheridan is a leader in using teleradiology services to streamline processes, increase physician productivity and ensure timely, high-quality patient care. We support the growth of teleradiological health systems that establish measurable quality standards and accountability for diagnostic accuracy, appropriate utilization, service level excellence and patient care.