Dr. Jody Crane is the chief clinical operations officer for Sheridan’s Emergency Medicine Division. A respected expert in emergency department (ED) operations, Dr. Crane wears many hats. In addition to his responsibilities at Sheridan, he’s the co-author of “The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the ‘No Wait’ Department.” He’s also a very active educator who is helping to drive healthcare process and clinical improvements around the world.
Dr. Crane’s work in these varied roles focuses on ED and hospital-wide operations, the application of lean principles within the healthcare environment, and innovations in ED design. Over the past decade, he has worked with hundreds of emergency departments and other organizations globally to adopt innovations in the delivery of emergency and hospital care.
Dr. Crane received his MBA from the University of Tennessee, and is a faculty member in the university’s Physician Executive MBA (PEMBA) program, teaching doctors from all specialties about operational improvement, change management and leadership. He also serves as an ED faculty member for the Institute for Healthcare Improvement (IHI), recently teaching a patient safety program for the Australasian College of Emergency Medicine in Melbourne, Australia and leading a 2-year patient safety initiative in Denmark focusing on ED and inpatient patient flow of the country’s 12 largest EDs. He is also a faculty member of the American College of Emergency Physicians’ ED Directors Academy (EDDA), a four-phase program that helps current and future ED directors develop leadership skills that will advance their careers, their local emergency departments and the specialty of emergency medicine.
Before joining Sheridan in 2014, Dr. Crane was an ED physician for at Mary Washington Hospital for more than 14 years. He also served as the Senior Medical Director for Stafford Hospital and was on the Mary Washington Healthcare Board of Trustees from 2011-2013. He was the Associate Regional Medical Director for the Mid-Atlantic Permanente Medical Group, with oversight of acute care services, telemedicine, innovation and Medicare/Medicaid for Virginia, Washington D.C., and Maryland.
Leading teams in settings as diverse as Sao Paulo, Brazil and Riyadh, Saudi Arabia; teaching with academic institutions from Harvard to Cambridge, and holding leadership positions in progressive organizations such as Kaiser Permanente has given Dr. Crane a robust set of experiences to frame his work with Sheridan. This will help to guide our organization through the rapidly changing world of healthcare reform in the United States through insights into managed care, population medicine, global payments and alternative care delivery models.
Sheridan is proud to have Dr. Crane as part of its innovative, expert leadership team.