30 August 2013

PATIENT SATISFACTION EQUALS REVENUE ENHANCEMENT.

The sooner medical establishments accept the concept that customer service is here to stay, the faster they can implement solutions to improve the patient experience. Andy Salmen’s fast-read article in Healthworks Collective, “4 Ways to Improve Patient Satisfaction,” provides tips on: :

• Improving communication

• Responding appropriately

• Getting employees more engaged

• Updating patients

http://healthworkscollective.com/andy-salmen/118776/four-ways-improve-patient-satisfaction