Maintaining a high retention rate is important to efficiently run your facility and lowercost. Costs resulting from hiring, training and productivity loss can account for nearly five percent of the facility’s total operating budget. Reducing conflict and inequity in your facility can increase retention rates and lower costs.
The key to hiring and retention is making sure the potential employee is the right “fit” for your facility’s cultural environment. These clues are obtained during an interview, and are not prevalent on a resume or by asking technical-related questions. Interviewers should ask for responses to statements like:
Describe how you handled a project with those who disagreed with your ideas.
Give me an example of a time you helped a co-worker build motivation
Tell me about a time you went above and beyond the call-of-duty to get a job done
This type of behavioral-based interviewing will ensure solid hiring decisions that will benefit your hospital’s atmosphere and retention rate.
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What questions do you ask potential employees to make sure they are right for your facility?