It happens all the time in busy hospitals: Doctors and nurses assume that hospital process improvements are too overwhelming, and cite packed schedules and other challenges. But at Sheridan, process improvements are no longer impossible. Our Kaizen teams provide clinical leaders with proven tools to get the best out of everyone.
Value stream mapping (VSM) is one of the essential tools used in Kaizen. VSM clearly illuminates the flow of physical events. These maps show how materials, people, equipment, methodology, and measures interact over time, and enable hospital leaders to note how time and resources are lost along the way. VSM allows techs, physicians, or surgeons to find ways to drastically reduce time, complexity, and errors in each step of a clinical process and increase hospital cost savings.
Other tools include:
- Spaghetti chart: Shows how and when daily activities occur over a given physical space by tracing the steps a provider takes.
- Standard work combination sheet: Illustrates sequential and concurrent activities over time while highlighting gaps. When looking at this sheet, one can pinpoint areas for change by locating the longest bar and asking if anything can be done concurrently or if the event can be shortened in any way.
As these tools demonstrate, Kaizen forces an organization to gain a better understanding of the “impossible” within the current state and locate the best place to move toward hospital performance improvement.
Still think that improvements at your hospital are impossible? Get in touch with our Kaizen team.