10 September 2013

ENSURING PATIENT EXPERIENCE SUCCESS THROUGH OPERATIONAL STANDARDS.

Every day, physicians face hundreds of decisions that directly impact patient care and safety. In the complex healthcare environment of today, prioritization of operational standards is essential to finding the right balance of safety, quality, experience and value.

Today, 5 to 7 percent of physician compensation—as much as $10,000—may depend on high Press Ganey scores. Learn how to give your physicians the confidence, support and peace of mind they need to make the right decisions.

A recent article in Hospital Impact, “Prioritize Operational Standards for Patient Experience Success,” may hold the answers. Read about the importance of establishing a prioritized operation framework at your hospital. http://www.hospitalimpact.org/index.php/2013/07/31/title_111