1 November 2013

COMMUNITY OUTREACH HELPS DRIVE PEDIATRIC PROGRAM SUCCESS.

At Lakewood Ranch Medical Center, pediatric patients were frequently being transferred because the hospital and its ED had no pediatric services. This led to higher costs and frustration for parents and lost hospital revenue.

After forming a plan with hospital leaders, Sheridan pediatric specialists met with schools, day care centers, EMS personnel and referring physicians to build community support for a new pediatric department.

 In just one year, patient satisfaction scores are at 99 percent, patient volume is up 10 percent and the average door-to-greet time is only eight minutes at the new pediatric ED.