The Changing Role of the Emergency Department

Medical Director of Emergency Services at Ocala Regional Medical Center, Dr. Petrik, touches on the importance of emergency medicine's changing role and pinpoints the solutions that can be made in the emergency department to help prioritize the patient experience.

“The emergency department has become the starting point for diagnosis and care for emergency and non-critical patients alike. It has also become a patient's first impression of his or her hospital experience. If patients don't have a good experience in the emergency department, they're primed not to have a good experience on the inpatient side.”

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